Big fan of this machine - I like making a quality cup (or multipuls) quickly in the morning and this does it. The Long Black feature is really cool and once setup right you can get really consistent good coffee with it easily and quickly. The only downsides I have found are Can't poor a shot at the same time as frothing milk - something my last dual thermal block sunbeam unit did. Would have been good if it had come with a regular tamp. The smart one built in is great but my wife only drinks decaf so I had to purchase another for her pre-ground stuff.